Privacy Policy
Last updated: March 2025
1. Introduction
Delphion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at delphiondc.com or use our data centre and infrastructure services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Contact and identity information — name, email address, phone number, company name, and job title when you submit an enquiry or contact form.
- Usage data — IP address, browser type, device information, pages visited, and referring URLs when you use our website.
- Business and technical data — power, cooling, and capacity requirements when you engage with our sales or technical teams.
- Communications — records of correspondence when you contact us.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support.
- Deliver and improve our data centre and infrastructure services.
- Send relevant updates, marketing (where permitted), and service-related communications.
- Analyse site usage to improve our website and user experience.
- Comply with legal and regulatory obligations and protect our rights.
4. Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted service providers who assist our operations (e.g. hosting, analytics, email delivery), and when required by law or to protect our rights, safety, or property.
5. Data Security and Retention
We implement appropriate technical and organisational measures to protect your data. We retain your information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights or ask questions about this policy, contact us at the details below.
7. Contact Us
For privacy-related enquiries or to exercise your rights, contact Delphion at operations@delphiondc.com or via our Contact page.